Health & Safety Update: What to Expect When You Book With Us
The health and safety of our guests and employees remain of utmost importance. Guests and employees who are exhibiting signs of illness, or could be ill due to exposure to the virus within the past two weeks, are requested to recover at home under the guidance and care of a doctor.
For arriving guests, we are sending you the numerical code to our front door and the directions to your room via email for self check-in.
We have always been happy for you to invite outside friends and family to visit you at the Mansion. During the current pandemic, we ask that you refrain from doing so.
We have hand sanitizer at the entry hall table. We ask that you use it immediately upon arrival.
When you get to your room, please wash your hands for at least 20 seconds. Please wear a covering over your mouth and nose inside the house if you anticipate you will be closer than 6 feet from people other than your immediate travel companions. It is a requirement in King County.
Your room has been disinfected by our staff. We are proud to say that our staff has been with us for over 14 years (ie, not a different person each day)!
As has been our practice, we use disposable gloves when cleaning rooms. We are now wearing masks as well. We have triple guards on our bedding-- bedbug protectors, mattress protectors, and then sheets (and similarly for our pillows) to ensure maximum cleanliness. For your safety and ours, we will be offering daily housekeeping only upon request and will be coordinating with you to exchange towels, remove trash, and re-stock supplies as needed. We plan to schedule rooms to remain open at least one full day between guests in order to spend extra time cleaning and to limit the number of rooms available for reservations this summer, which will allow for more social distancing.
We are disinfecting the front door handles, all doorknobs, light switches, and lamp switches daily in the main areas. Room keys are disinfected between guests. Our TV remote controls are now bagged. We are using an EPA-registered, non-toxic, botanical disinfectant fogger, proven to kill COVID-19 on all surfaces and in the air, but which is safe even on food surfaces.
We will no longer serve a buffet breakfast. Instead, selections can be made from a menu the night before and will be served on individual trays or bagged, according to your choice. To facilitate social distancing, dining areas available include guest rooms, dining room, sun room, living room, and library.
Know that we are doing everything possible to make your visit with us safe and fun! We practice social distancing, so we will do our best to maintain a 6 foot distance from our guests. At 14,000 sq ft the Mansion has many spaces for guests to spread out! For guests unable to keep current reservations: If you are able to change your reservation to a later date, or take a gift certificate for your deposit instead of a refund, we would be most grateful. No fees will be charged for changing dates or converting to a gift certificate with at least 7 days’ notice.
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